Privacy Policy

Last updated: March 2026

Grafter Books ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us.

Who We Are
Grafter Books provides bookkeeping and business support services for electricians and trade businesses across the UK.
If you have any questions about this Privacy Policy or how your data is used, you can contact us at:
Email: info@grafterbooks.co.uk or use the contact us on the bookkeeping for electricians homepage.

Information We Collect
When you use our website or contact us, we may collect the following information:
• Your name
• Your email address
• Your phone number
• Any information you provide through our enquiry forms
• Website usage information (such as pages visited)
We only collect information that is necessary to respond to your enquiry or provide our services.

How We Use Your Information
We use your information to:
• Respond to your enquiries
• Contact you about our bookkeeping services
• Arrange consultations or calls
• Improve our website and services
• Communicate with you about services you have requested
We will never sell or rent your personal information to third parties.

Legal Basis for Processing Your Data
Under UK data protection law, we process your data on the following legal bases:
• Legitimate interest – to respond to enquiries and provide our services
• Consent – when you submit information through our contact forms

How We Store and Protect Your Data
We take reasonable steps to ensure your personal information is kept secure.
Your data may be stored securely within our website systems, email systems, or internal business tools used to manage customer enquiries.
We only retain personal information for as long as necessary to fulfil the purpose it was collected for.

Sharing Your Information
We do not sell your personal data.
In some cases, we may share information with trusted service providers who help us operate our website or manage communications. These providers are required to keep your information secure and confidential.

Your Data Protection Rights
Under UK data protection laws, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to the processing of your data
• Withdraw consent where applicable
To exercise any of these rights, please contact us using the details above.

Cookies
Our website may use cookies or similar technologies to improve user experience and analyse website traffic.
Cookies are small files stored on your device that help websites function effectively.
You can control or disable cookies through your browser settings.

Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@grafterbooks.co.uk